CPI Reviews & Testimonials
We are committed to providing the best customer experience, period.
Rest easy knowing that thousands of neighbors in your area already choose CPI to protect their homes and families. Don’t take our word for it, see why our customers love CPI Security.
CPI Customer Stories
Jackson's dryer caught fire while they were out taking pictures. See how Real Time Response℠ saved their home from burning down.
A mother watched a man try to break into her home in real time through her CPI Security inTouch app in Rowan County, North Carolina.
5 Star Review - Home Security System
"Excellent customer service there is always a live operator to speak to. Excellent response time if it's a door opening or smoke detector going off. Allowing me to view what's going on while I'm away from home is a great experience. CPI is a true value for my money and I recommend CPI to each and every home owner that enters my home."
Trustpilot Review
CPI Security reply on March 17, 2017
Hello Saundra,
Thank you so much for the feedback. We're so excited to hear your experience with CPI and our customer service team has been excellent! Thank you for being a part of the CPI family. Have a safe day!
Real Feedback from Real Homeowners on 
"Customer oriented. Very prompt, call 30 minutes prior to schedule arrival time. Explain what the process involves and make sure you understand the system. Clean up debris before leaving. Definitely would recommend."
HomeAdvisor Review
"Did not pressure me for upgrades. Gave me exactly what I needed and two way voice system is great. Would recommend to all!"
HomeAdvisor Review
"We had existing sensors and circuits. CPI was willing to retrofit the existing circuits and assumed responsibility for the overall project. It works great, no issues at all. The central monitoring is a big plus too."
HomeAdvisor Review
5 Star Review - Home Security System
"The CPI security system is very user-friendly. I would recommend it to anyone. The only negative is that I live in an area which is not covered by internet which can be used with the system, but that is due to the remote area I live in.
I feel that CPI is the best around and I feel better knowing that it is in my home!
HomeAdvisor Review
4.3 out of 5
based on over 1,200 reviews
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