Customer Care
Help Center
24/7 Customer Care
If you ever have a question or concern about your home's security, our customer service representatives are always just a phone call away. It's our goal to answer your question or solve your problem with one call.
Our service doesn't stop there either. Several times a year, we call to test the security system and verify your information. Periodic tests are the best way to ensure your security system is protecting you properly.
Contact Customer Care
Complete the following form to contact our Customer Care department. Someone will respond to your request as soon as possible.
By submitting this form, you agree to be contacted by CPI, even if you are on a “Do Not Call” list. You also consent to be called back from CPI at the phone number provided, including cellular, which may be generated from an automated phone dialing system. Consent is not required to make a purchase.
Call Us
800-948-7133
Why Customers Choose CPI
We combine the latest in technology with the best customer service in the industry to provide you with protection you can count on and conveniences you'll love.
It's no wonder we're the Southeast's leading security company.
What They're Saying
"The customer service will keep me a loyal customer! Thank you for the security and peace of mind you've provided my family."