Additional Terms

New Residential Customers

Credit approval and monthly monitoring agreement required. For homeowners with approved credit, minimum equipment investment of $499 and additional equipment may be paid in installments over 39 or 60 months at 0% annual percentage rate through the CPI Smart Pay program. CPI Smart Pay requires monthly monitoring agreement coterminous with applicable installment term. Depending on monitoring package chosen, CPI will take over up to 20 pre-wired functioning contacts of an existing system using CPI’s hard-wired system. Minimum equipment investment of $549 applies to takeovers. Month-to-month monitoring agreement available when equipment has been paid for in full. Applicable sales and use tax apply. Other restrictions may apply.

Free Professional Installation

Proof of homeownership or verified permission letter signed by property owner or manager required prior to installation. Installation fees may apply for additional exterior cameras. Installation of keyless door lock may require a locksmith.

Warranties

Systems with inTouch monitoring include CPI’s Service Plus Program. Basic Security includes CPI’s Basic Warranty Program Click here for additional details.

Cellular Communication and inTouch Services

Cellular-based security systems require cellular network coverage. Interactive Security, Energy Management, Automation and Video Monitoring options require an inTouch package. Excessive signaling with advanced package may incur additional charges. Carrier charges may apply for receiving text messages. Service may be updated or changed without notice.

Video

inTouch Security with Video monitoring supports up to 4 cameras. Additional monthly monitoring fees may apply beyond 4 cameras. Your first camera requires a minimum of 650Kbps of upload speed. Each additional camera requires an additional 250Kbps of upload speed. The inTouch HD Doorbell Camera and inTouch 180 Indoor Camera require a minimum of 2Mbps of upload speed.

No False Alarm Guarantee

Applies to fines accrued due to system malfunction or an error on CPI’s part. It does not cover user error, negligence or Acts of God. The customer will be required to provide a copy of the alarm fine. CPI will credit the customer’s CPI account for the amount of the alarm fine, the customer is responsible for making restitution for the fine directly. No False Alarm Guarantee only applies to customers with the Real Time Response System. Non-registered or permit fines are not covered.

Homeowners Insurance Discounts

Discounts for homeowner’s insurance are customarily given for alarm systems that monitor for intrusion and fire and will vary by insurance company. Contact your insurance company for specific details.

Billing

Quoted monitoring rates require monthly ACH Draft or annual billing with initial amounts paid upfront.

Equipment Disclaimer

Photos are for illustrative purposes only and may not reflect the exact product/service actually provided. iPhone, tablet and internet service not included. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Google and the Google Logo are registered trademarks of Google LLC. Apple, App Store, iPad and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries.

Call Today! 800-827-4347

Or complete the form and a CPI Security Consultant will contact you by phone to discuss your home security options.

Home
Business

By submitting this form, I agree to be contacted by CPI even if I'm on a Do Not Call list. In addition, I consent to receive calls and text messages from CPI at the phone number provided, including cellular, which may be generated from an automated phone dialing system.

Why Customers Choose CPI

We combine the latest in technology with the best customer service in the industry to provide you with protection you can count on and conveniences you'll love.

It's no wonder we're the Southeast's leading security company.

About CPI

What They're Saying

"The customer service will keep me a loyal customer! Thank you for the security and peace of mind you've provided my family."

More Reviews