Terms and Conditions

Basic, Standard, & Premium inTouch Packages

*Requires credit check and monthly monitoring agreement. Installation fees may apply for second floor exterior cameras. Monitoring promotion applies to new customers only. $99 inTouch equipment purchase required. Credit approval and monthly monitoring agreement required. An additional $299 installation fee will be required for customers that are renting and do not own their home. Offer applies to new residential customers only. Cannot be combined with or applied to other offers. Installation of keyless door lock may require a locksmith. Additional equipment and services may be purchased for additional cost. No equipment substitutions. Prices & offer subject to change without notice.

inTouch Services

e3 or current R2 system is required for the cellular inTouch gateway module (not available for legacy systems). Energy Management and Video Monitoring options require the inTouch package. Excessive signaling with advanced package may incur additional charges. BlackBerry, iPhone and internet access not included. Carrier charges may apply for receiving text messages. Service may be updated or changed without notice.

No False Alarm Guarantee

The No False Alarm Guarantee applies to fines accrued due to system malfunction or an error on CPI’s part. It does not cover user error, negligence or Acts of God. The customer will be required to provide a copy of the alarm fine. CPI will credit the customer’s CPI account for the amount of the alarm fine, the customer is responsible for making restitution for the fine directly. No False Alarm Guarantee only applies to customers with the Real Time Response System. Non registered or permit fines are not covered.

Why Customers Choose CPI

We combine the latest in technology with the best customer service in the industry to provide you with security solutions you can count on and conveniences you'll love. It's no wonder we're the Southeast's #1 security company.

About CPI