CPI Customer Care

What can we help you with?

Activate an Existing System

If a CPI security system is already installed in your home or business, activation is just a call or click away. With our 24-hour local monitoring service and Real Time Response system, you'll get the best protection in the industry. Why wait? Call or email us today about our special promotions and start to protect your best interests.

Is there a charge to activate a CPI Security system that was previously installed in my home?

Depending on the age of your system, we may be able to reactivate your system for little to no cost. If the system’s control panel is no longer supported by our platform, a takeover fee may apply to leverage existing sensors and contacts that were installed. Call CPI for complete details on your particular home.

Can I upgrade an older CPI system that’s already in my home?

Yes, you can upgrade your system with the latest smart home technology for protection, control and convenience. Add smart locks, garage door control, doorbell cameras, 24/7 recorded video and more. Customize your system to fit your needs and take advantage of our flexible CPI Smart Pay program to spread payments up to 60 months at 0% interest.

Contact Customer Care

Complete the following form to contact our Customer Care department. Someone will respond to your request as soon as possible.

By submitting this form, you agree to be contacted by CPI, even if you are on a “Do Not Call” list. You also consent to be called back from CPI at the phone number provided, including cellular, which may be generated from an automated phone dialing system. Consent is not required to make a purchase.

Call Us
800-948-7133


Why Customers Choose CPI

We combine the latest in technology with the best customer service in the industry to provide you with protection you can count on and conveniences you'll love.

It's no wonder we're the Southeast's leading security company.

About CPI

What They're Saying

"The customer service will keep me a loyal customer! Thank you for the security and peace of mind you've provided my family."

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