CPI employees at desks

Customer Support

Our customer service teams are listeners first, there to help answer questions, resolve challenges, and advise our customers on any of their security needs.

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Customer Support Advisor

Our Customer Support Advisors resolve product challenges for customers while providing a world-class experience. The ideal candidate is an active listener who is passionate about exceeding customers’ expectations.

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Central Station Operator

Our Central Station Operators are highly trained individuals who work with award-winning, cutting-edge technology that partners with first responders to help our customers protect what’s important.

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Sales and Customer Retention Specialist

Our Customer Retention Specialists sell, retain, secure, and service current customers using a consultative approach based on industry knowledge and competitive advantages.

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What's It Like to Work at CPI?

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We are one of the most successful residential and business security companies in the Southeast, with over 800 employees across our region. Recently awarded SDM Dealer of the Year, we are proud of our award-winning success that consistently ranks us in the top 10 of electronic security businesses nationwide. These accomplishments are due, in part, to a corporate culture dedicated to superior customer service, cutting-edge technology, and community involvement.