Security cameras

You can get IVAN notifications now. All you have to do is set it up. Watch this instructional video or follow the steps below.

1. Log in to the inTouch™ app and navigate to the ‘Video’ section.
2. Tap the ‘Settings’ icon located on the top right corner of the screen.
3. Select ‘Recording Rules.’
4. At the top left corner, click ‘Add.’
5. Choose ‘Video Analytics’ from the options.
6. Select your camera. If it's your first time or depending on the camera model, you might need to calibrate the video device. *Instructions below.*
7. Now, it's time to choose the type of rule that suits your needs:
8. Click ‘Ground Zone’ when a target is likely to linger in the camera’s field of view (e.g., a person delivering a package on the front porch).
9. Click ‘Tripwire’ when a target is likely to cross through the camera’s field of view or when objects enter or exit an area (e.g., a car pulling into or backing out of a driveway).
10. Confirm whether the camera is indoors or outdoors.
11. Give your rule a name for easy reference.
12. Adjust the zone by dragging the green dots to define the exact area of interest.
13. Configure settings for exceptions, schedule, and notifications according to your preferences.
14. Finally, hit ‘Save’ to activate your IVAN rule.

How to Calibrate Your Camera

If this is the first time you are setting an IVAN rule, you may need to calibrate your camera first. Follow the steps below and then return to setting up the IVAN rule.

1. Log into the inTouch app.
2. Tap ‘Menu.’
3. Tap ‘video.’
4. Tap ‘settings.’
5. Tap ‘recording rules.’
6. Tap ‘+ Add New Rule.’
7. Tap ‘Video Analytics.’
8. Tap to select the video device to be calibrated.
9. After the camera completes Video Analytics setup, tap Close.
10. Tap to select the video device to be calibrated.
11. Tap Continue.
12. Verify the person is in the camera's field of view, then tap Take Photo.
13. Tap Next.
14. Repeat the previous two steps for each photo having the person shift a few steps further from the camera each time.
15. After five photos are captured, tap Submit.
16. Once the calibration is complete, tap Done.

When to use a Ground Zone Rule:

• Choose a Ground Zone rule when you want to record an object that tends to stay in a specific location for an extended period.
• Make sure the Ground Zone is aligned with the ground or floor where the person’s feet will be.

When to use a Tripwire Rule:

• Opt for a Tripwire rule when you want to record an object that passes through a specific area.
• Ensure that the Tripwire is positioned where the person’s feet or vehicle’s wheels will cross the threshold.

To ensure accuracy and avoid false detections, keep these tips in mind:

• Avoid overlapping tripwires or intersecting ground zones with objects prone to movement, such as trees or bushes.
• Draw the rule precisely where the feet or wheels should cross, excluding furniture, walls, trees, or other structures.
• After a few days of observing the rule's performance, consider adjusting the Minimum Object Detection Size slider or recalibrating the camera.
• Increasing the minimum object size can reduce false detections, while decreasing it allows for detection of smaller targets.